FAQ

1. Where do you ship?

We currently ship only within the United States.

2. How long does shipping take?

Orders are processed in 1–3 business days and delivered within 5–10 business days, depending on your location.

3. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number.

4. What payment methods do you accept?

We accept all major credit/debit cards and secure online payments.

5. Can I return or exchange an item?

Yes. You may request a return within 14 days of receiving your order, as long as the sneakers are unworn and in original packaging. Refunds are processed within 5–10 business days after inspection.

6. What if I receive a damaged or wrong item?

Please contact us at contact@footifull.com within 7 days and we’ll arrange a replacement or refund at no extra cost.

7. How do I contact customer support?

Email us anytime at contact@footifull.com. We reply within 24–48 business hours.